The service
Personas is a people-management app for organisations. Your organisation decides who joins and what is recorded; Personas provides the tool and keeps the data safe as described in the privacy policy.
Terms of use
The plain terms.
Last updated 30 September 2026. Think Apps, Brisbane, Australia.
Your account
Keep your password to yourself. You are responsible for what is written under your name. A leader who records notes about people does so on behalf of the organisation and under its responsibilities.
Acceptable use
No harassment, no unlawful content, no use of Personas to contact people who have blocked you or asked not to be contacted. We remove content and accounts that break this.
Price
Members are always free. An organisation pays for its leaders: each leader seat (a leader, pastor or admin, the head included) is a monthly subscription in Australian dollars, plus GST, and the price for each seat falls as the organisation adds seats. The current prices are on the pricing page, and the price is always shown before anyone is asked to pay.
Seats are bought by the head of the organisation, in one of two places. On the web, payment is taken by Stripe: adding or removing seats is charged or credited for the rest of the month, and the subscription can be cancelled at any time and runs to the end of the month already paid. In the iPhone app (from version 1.1), the head can choose a plan of 1, 5, 10 or 25 leader seats as an auto-renewing monthly App Store subscription: payment is taken by Apple and charged to the Apple ID, the price is the one the App Store shows before purchase and includes GST, the plan renews each month unless auto-renew is turned off at least 24 hours before the period ends, and it is changed or cancelled in the Apple ID's Subscriptions settings, where it runs to the end of the period already paid. Refunds for App Store purchases are handled by Apple. An organisation pays in one place at a time: one that already pays on the web cannot also buy a plan in the app, and the other way round. When a plan ends, nobody already leading loses their role; the organisation just cannot add new leaders. Giving shows your organisation's bank details, and any gift goes straight from your bank to theirs.
Liability
Personas is provided as is. To the extent the law allows, Think Apps is not liable for loss arising from the use of the service or from data entered by organisations and their members. Nothing here limits rights you have under Australian Consumer Law.